更新日期：2026年4月4日 | 生效日期：2026年4月4日
一、我们是谁
奥弗森商旅（以下简称"我们"）是一家专业的出境签证服务提供商，致力于为用户提供安全、高效的签证代办及商旅咨询服务。我们深知个人信息对您的重要性，将严格按照法律法规保护您的隐私。
二、我们收集哪些信息
当您通过我们的官网、企业微信或线下渠道咨询及办理签证服务时，我们可能收集以下信息：
- 基本联系信息：姓名、手机号码、电子邮箱地址
- 签证申请信息：目的地国家、签证类型、护照号码、身份证号码、出生日期等（仅在办理签证时收集）
- 附件材料：您主动上传的证件照片、行程材料等文件
- 咨询记录：您与我们的沟通记录、咨询需求描述
三、我们如何使用您的信息
- 为您办理签证申请及相关咨询服务
- 向您发送服务进度通知及必要的沟通信息
- 改进服务质量，优化用户体验
- 遵守法律法规及监管要求
我们承诺：绝不会将您的个人信息出售或提供给任何第三方用于商业营销目的。
四、信息存储与保护
- 您的数据存储在加密的服务器中，访问权限仅限于授权服务人员
- 我们采用行业标准的加密传输（HTTPS）保护数据安全
- 签证服务完成后，敏感附件材料将在合理期限内安全销毁
- 我们已建立数据备份机制，防止数据意外丢失
五、信息保留期限
我们仅在实现收集目的所必需的期限内保留您的个人信息。签证服务完成后，联系信息保留不超过3年；超过保留期限的数据将被安全删除或匿名化处理。
六、您的权利
根据相关法律法规，您享有以下权利：
- 查询权：了解我们持有的您的个人信息
- 更正权：要求更正不准确的信息
- 删除权：在法律允许的范围内，要求删除您的个人信息
- 撤回同意：撤回您之前给予的同意（不影响撤回前的处理合法性）
七、联系我们
如您对本隐私政策有任何疑问或需要行使上述权利，请通过以下方式联系我们：
Updated: April 4, 2026 | Effective: April 4, 2026
1. Who We Are
Aufosen Business Travel ("we" or "us") is a professional outbound visa service provider committed to delivering safe and efficient visa processing and travel consulting services. We understand the importance of your personal information and are committed to protecting your privacy in strict compliance with applicable laws and regulations.
2. Information We Collect
When you consult with us or apply for visa services through our website, WeChat Work, or offline channels, we may collect the following information:
- Basic Contact Information: Name, phone number, email address
- Visa Application Information: Destination country, visa type, passport number, ID number, date of birth (collected only during visa processing)
- Document Attachments: ID photos, travel documents, and other files you voluntarily upload
- Consultation Records: Communication history and consultation descriptions
3. How We Use Your Information
- Processing your visa applications and providing consulting services
- Sending service progress updates and necessary communications
- Improving service quality and optimizing user experience
- Complying with legal and regulatory requirements
We promise: Your personal information will never be sold or provided to any third party for commercial marketing purposes.
4. Data Storage and Protection
- Your data is stored on encrypted servers with access limited to authorized personnel only
- We use industry-standard encrypted transmission (HTTPS) to protect data security
- Sensitive document attachments will be securely destroyed within a reasonable period after service completion
- We have established a data backup mechanism to prevent accidental data loss
5. Data Retention
We retain your personal information only for as long as necessary to achieve the purposes for which it was collected. After visa service completion, contact information is retained for no more than 3 years; data beyond the retention period will be securely deleted or anonymized.
6. Your Rights
Under applicable laws and regulations, you have the following rights:
- Right to Access: Know what personal information we hold about you
- Right to Correction: Request correction of inaccurate information
- Right to Deletion: Request deletion of your personal information where legally permissible
- Right to Withdraw Consent: Withdraw previously given consent (without affecting the lawfulness of prior processing)
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of the above rights, please contact us:
- 📧 Email: visa_support@aufosea.com
- 🌐 Website: www.aufosea.cn
- 📞 WeChat Work: Scan the QR code on our website to contact your dedicated consultant
